Jenna Hannah Mackay
Introduction
Jenna Hannah Mackay is a registered adult nurse from Jersey who was suspended for six months by the Nursing and Midwifery Council (NMC) on 1 April 2026, at the end of a Fitness to Practise Committee hearing that had run, in stages, from 18 November 2024. The panel found that between 2017 and 2021, while working at Jersey General Hospital, she engaged in a course of bullying behaviour toward three more junior colleagues — including unfair rostering, raised voices and undermining comments — and that around 10 May 2021 she provided an inaccurate reference about one of them that lacked integrity. An interim suspension order of 18 months was imposed pending appeal .
Background Information
The proven incidents involving Colleague A included unfair rostering, raising her voice, undermining comments during a morning huddle, and an inappropriate reference to personal information after Colleague A raised concerns about the rostering itself. In respect of Colleagues B and C, the proved charges covered unfair criticism, raised voices, and inappropriate handling of clinical discussions. Several charges were proved; others were not .
The reference charge gave the case its dishonesty limb: in a formal reference for Colleague A, Mackay provided inaccurate information about the quantity of her work, her application to the job, her management skills, her attendance and punctuality, and her notice period. The panel found her actions in providing that reference lacked integrity .
The Controversy or Incident That Led to Their Cancellation
Adjudicated (regulatory). The findings below were made by an NMC panel on the balance of probabilities — a civil standard, not a criminal conviction. Several charges were not proved.
The panel found Mackay’s fitness to practise impaired by reason of her misconduct. Its central conclusion was about insight: while she had undertaken significant retraining and her clinical practice was of a high standard, she still demonstrated “limited insight into what constitutes bullying, how it manifests, and its emotional and psychological impact on vulnerable colleagues”. The panel also found she had not understood the consequences of giving an inaccurate reference .
The aggravating findings described a manager’s power used downward: bullying of more junior colleagues who were vulnerable due to their mental health, health and/or personal circumstances; abuse of power from a managerial position; multiple incidents over more than four years; and effects on colleagues’ health, well-being and safety. The lack of integrity in the reference was treated as its own harm — a document meant to be truthful, turned against the person it described .
Mitigation was substantial and the panel said so: a significant amount of retraining, some directly relevant; five years of practice without further concern; full engagement with the proceedings through difficult personal circumstances; the level of experience held at the time; and the culture at the Hospital during the period of the allegations .
On sanction, the panel was satisfied the misconduct was “not fundamentally incompatible with remaining on the register” and that suspension would allow her to develop further meaningful insight — the same formula the determination uses for nurses it expects to see again .
Public Reaction and Consequences
The outcome is a six-month suspension with a review, plus the 18-month interim suspension covering the appeal period. The hearing’s own duration — nearly seventeen months from first sitting to determination — marks the case as contested and closely litigated rather than admitted .
The case is recorded in MedicWatch’s listing of nurses suspended in 2026. No public statement from Mackay or from Jersey General Hospital appears in the fetched record beyond the determination itself .
Current Status
Mackay is a suspended nurse, with the six-month suspension imposed on 1 April 2026 and an interim order in place pending any appeal. The findings leave her registration intact but her management credibility formally damaged: the panel’s limited-insight finding on bullying, combined with the integrity finding on the reference, is a record any future employer in a senior role will read in full .
Impact on Their Career/Life
The panel drew an unusual line in her favour — high-standard clinical practice, kept for five years after the concerns — and still suspended her, because the conduct at issue was relational, not technical: how a senior nurse treats the juniors beneath her, and what she writes about them afterwards. The reference finding is the part of the record that travels furthest, since it concerns the truthfulness of the documents her own career management produced.
At the review, the burden is the insight the panel found missing: an understanding of how the behaviour read from below, and of what an inaccurate reference does to the person it describes. Until that is demonstrated, the register holds a clinician it has judged unsafe to manage people .